Human factors play a significant role in environmental incidents and in maintaining legal compliance. As with safety incidents, eliminating or minimising human factor causes can be achieved by design and by using behavioural techniques.
This newsletter provides examples and guidance for the gas industry on the use of human factors tools and their application to environmental issues. It provides some examples of where these tools can be applied in addressing conditions with human factors causes, for example during deliveries of materials, loading unloading, filling.
This Newsletter is intended for site managers and all those involved in the management of environmental issues at production sites.